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Privacy Policy


We value the privacy and security of visitors to our website. Rest assured that all information received from our website will be protected and used for the stated purposes. To help you understand how this works, we have created an FAQ:


Q: What happens when I make a purchase on your website?

A: We will encrypt and secure your payment information during transmission using Secure Sockets Layer (SSL) technology. SSL not only protects your payment information but also confirms the identity of the server, ensuring a safe message delivery. 


Q: Will you store my credit card information?

A: No, once your payment is processed, your credit card information will be deleted.


Q: What about internal protective measures?

A: We have implemented standard operating procedures that grant server access only to authorized personnel, strictly on a "need-to-know" basis.


Q: What information will you collect from purchasers?

A: We collect the minimum information required to process an order and ensure its accurate delivery. The information we collect includes Name, Address, Telephone Number, Email Address, Purchasing Details, and Credit Card Details.


Q: Will you spam me with unwanted ads based on the information you collected?

A: Periodically, we send promotional messages that we believe are of interest to our customers. If you decide you no longer want to receive them, you can easily "unsubscribe" from the mailing list using the instructions in the messages. Please note that if you agree to receive such messages, you consent to us sharing your name and email address with third parties.

 

Q: What are cookies, and does your website use them?

A: Yes, we use cookies, but the decision to allow their use is entirely yours. Cookies store small amounts of data on your computer when you visit our website. They assist us in understanding your preferred features, allowing us to customize our content according to your preferences for your future visits.


Q: Can I decline the use of cookies? What happens then?

A: Yes, you can do so by modifying your browser settings. However, if you disable cookies, essential functionalities such as account login and checkout will not work.


Q: Will you share my information with other parties?

A: Some of our operations, such as electronic commerce, may be managed by unaffiliated service providers. These companies could share personal information with their affiliates and service providers engaged in tasks related to our website or business operations. Services include payment processing, fraud protection, credit risk reduction, product customization, order fulfillment, shipping, marketing, promotional material distribution, site evaluation, data analysis, and, where applicable, data cleansing. These companies have confidential access to your personal information only to the extent necessary for their functions.


Our delivery service providers have been instructed to use your personal information solely for delivery purposes. However, if we or some of our assets were to be sold, transferred, or used as security, your personal information might be transferred to third parties as part of that transaction.


In the rare event that a government or law enforcement agency requires your personal information due to legal obligations, we would have to cooperate with such agencies.


We also reserve the right to use personally identifiable information in special circumstances where it is necessary to enforce any terms of this agreement.

 

Q: What about the privacy policy of other websites linked in yours?

A: This Privacy Policy applies solely to our website. Our site may contain links to websites of our business partners, vendors, and advertisers, over which we have no control. Please be aware that these websites may have different privacy protection practices. Consult the privacy policy of each respective website because once you leave ours, any information you submit is no longer under our control.

 

Q: Is your privacy policy permanent?

A: Our privacy policy may be modified or amended from time to time to comply with new laws or regulations or to reflect future changes in our business practices. Any changes will be communicated here, so please check back occasionally. We may also notify you of changes through a notice on our website or via email.


By communicating and using our services, purchasing products, or engaging with HWGE, you acknowledge that you have read and understood this Notice. You agree and consent to the use, processing, and transfer of your Personal Data by HWGE as described in this Notice.


In the event of any conflict between the English and other language versions, the English version shall prevail.